Sep 24, 2019

Associate,Neglected Tropical Diseases (NTDs) & Laboratory Associate

  • Clinton Health Access Initiative
Full time Other

Job Description

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:


Length of engagement: 6 months

Location: Mbabane, Eswatini

The Ministry of Health (MoH) in Eswatini strives to achieve elimination of Neglected Tropical Diseases (NTDs) in the country, with the National Bilharzia (Schistosomiasis) Worm Control Program (NBWCP) specifically targeting elimination of schistosomiasis and soil-transmit-ted helminths (STH). The primary strategies deployed to achieve this goal are annual Mass Drug Administration (MDA) campaigns, as well as strengthened surveillance to guide decision-making and monitor progress toward these elimination goals. CHAI Eswatini has supported the Ministry of Health since 2009 in various different program and strategic areas to achieve sustainable public health goals, and has recently begun collaborating with the MoH to improve NTD data systems.

CHAI is therefore seeking an Associate, NTD to support the Moll in improving data systems to achieve its elimination goals.

The associate will be supported by other members of the CHAI Eswatini team as well as CHAI Global Malaria team. The Associate must be a highly motivated, entrepreneurial individual with outstanding problem-solving, analytical and communication skills. They must be able to function independently, have strong commitment to producing results and provide thought leadership to the team and the MoH. This position is based in Mbabane, Eswatini and reports to the CHAI Eswatini Country Director.


  • Plan, pilot, and evaluate a system of electronic data collection for MDA campaigns
  • Assess opportunities for strengthening the NTD surveillance system (including in select countries outside Eswatini)
  • Conduct a scoping of the NTD surveillance system to prepare plans for system strengthening that would ready the country for elimination of priority NTDs.
  • Other responsibilities as requested by supervisor
  • Requirements
  • Bachelor’s degree and at least 3-5 years of professional experience in public health, information system management, business consulting, other relevant private and public health sector experience with leadership experience;
  • Robust problem-solving skills, quantitative and qualitative analytical capabilities;
  • Exceptional diplomatic and interpersonal skills, and able to build strong professional relationships with a range of stakeholders in a challenging, multi-cultural environment;
  • Strong written and oral communication skills, including ability to communicate effectively while addressing a broad-ranged audience;
  • Ability to work independently and effectively in high-pressure, fast-paced environment and handle multiple tasks simultaneously;
  • Potential to take on increasing levels of responsibility and leadership on the team; and
  • High level of proficiency in relevant computer applications, particularly Microsoft Excel, PowerPoint, and Word. Advantages:
  • Advanced degree in a relevant field such as public health, public policy, business or other relevant disciplines;
  • Experience working with digital health/mHealth platforms;
  • Professional experience working with government authorities in developing countries, with experience in sub-Saharan Africa; and
  • Experience working in public health and with international organizations


Length of engagement: 12 months

Location: Mbabane, Eswatini

In 2004, CHAI signed a memorandum of understanding with the Government of Eswatini to increasing access to more affordable commodities and initiating mutually agreed upon technical assistance. CHAI established an in country office in 2009 and currently offers technical support to the Ministry of Health (MoH) in strengthening
systems to ensure access to high quality, affordable medicines and laboratory diagnostics for all individuals; strengthening the overall HIV program at the central and peripheral levels; ensuring the country has the programs and finances required to sustain ably meet its goal of zero new HIV infections.

CHAI Eswatini is currently seeking a highly motivated individual with outstanding credentials to fill the position of Laboratory Associate. The Associate must be a highly-motivated, entrepreneurial individual with outstanding problem-solving ability and communication skills to support the Access team with: Monitoring of HIV viral load testing performance on the Hologic Panther platforms in Eswatini Completion and dissemination of the Gen-expert Operational Feasibility Study Supporting implementation of any other studies with laboratory components The associate must be able to function independently and have strong commitment to producing high quality results.


Key responsibilities will include, but are not be limited to, the following:

  • Monitoring of the Hologic Panther performance:
  • Monitor the uptake, challenges and achievement of the Hologic Panther diagnostic platform
  • Prepare Hologic quarterly market report through consultation with Eswatini Health Laboratory Service and Laboratory Warehouse personnel
  • Participate in ad hoc teleconferences with the donor and CHAI global laboratory services team to discuss challenges related to the Hologic platform
  • Completion of the GeneXpert Operational Feasibility Study
  • Finalize data collection and analysis if required
  • Finalize study report and support the Eswatini Health Laboratory Services to disseminate findings through existing forums
  • Work closely with the Eswatini Health Laboratory Services and National AIDS Program to implement study recommendations where possible
  • Other study support:
  • Training of healthcare workers on laboratory components for future studies
  • Facility visits to monitor study implementation
  • Support to develop and maintain strong relationships with key government stakeholders and other implementing partners to facilitate effective collaboration as required
  • and all such tasks and duties as are reasonably and lawfully incidental to the above.

Requirements for the role:

  • Bachelor degree and at least 3-5 years of professional experience-in public health, laboratory systems or other relevant private and public health sector experience.
  • Good understanding of quantitative and qualitative research methodology in field of public health research
  • Exceptional relationship building and interpersonal skills, and an ability to collaborate effectively with a wide range of partners and stakeholders in a culturally diverse environment
  • Strong project management skills, including demonstrated ability to think independently, be flexible and balance multiple priorities under tight deadlines
  • Ability to work independently and effective in unstructured settings and to adapt to new environments and challenges.
  • Potential to take on increasing levels of responsibility and leadership on the team; and
  • High level of proficiency in relevant computer applications, particularly Excel, PowerPoint and Word


  • Advanced degree in a relevant field such has public health or laboratory systems.
  • Fluency in written/oral siSwati
  • Experience with a statistical analysis software such as State
  • Ability to navigate complex government processes and favorably influence decision-making in a professional and collaborative manner
  • For a detailed job description, email: 


Interested applicants should submit their applications online at

All individuals should submit their applications no later than 30th September 2019.

Short-listed individuals will be contacted to schedule an interview. We regret that we will only be able to respond to those applicants selected for interviews.

Please note: Due to CHAI’s collaborative relationship with the Government of Eswatini, we are unable to accept applications from individuals currently working for the Government of Eswatini.

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