Sep 17, 2019

Senior Reconciliations Officer (1)

  • SWAZILAND NATIONAL PROVIDENT FUND (SNPF)
Full time Other

Job Description

Purpose of the Job:
To ensure the timely, complete, accurate and compliant processing of members’ data, management and maintenance of employers’ and members’ accounts as well as relevant information management and dissemination.

Key Responsibilities:

  • Supervision of the work of the Reconciliations Administrators and Scanning Officers
  • Coordination of employer and member accounts processe
  • Liaising with internal counterparts; work closely with the Senior
  • Compliance and Customer Service Officers to ensure alignment of sections’ objectives and sharing of information.
  •  Ensuring operational efficiency
  •  Ensuring customer satisfaction
  •  Facilitation of training and development of staff.
  •  Production of periodic Reconciliations Section reports.
  •   Subordinates performance management and evaluation.
  •   Ensuring adherence to operational policies and procedures
  •   Ensuring reconciliation of all employers’ accounts
  •   Ensuring that customer queries are attended to promptly with 100% accurate information.
  •       Ensuring timely distribution of annual statements to all members
  •       Processing member journals for the payment of benefit claims
  •       Performance management and evaluation programme.
  •       Sectional budget monitoring

Qualifications & Competencies:

  • A Degree Accounting/Business Administration/Commerce
  • Management Development Programme or any Supervisory/Leadership programme

Experience & Knowledge:

  • 3 years’ experience
  • Computer literacy
  •  Knowledge of the SNPF Order of 1974
  •  Knowledge of accounting and/or auditing
  • Knowledge of pension or provident fund administration
  • Demonstrate strong judgment and decision making ability
  • The energy and tenacity to work well under pressure and deliver to tight deadlines, with little supervision

Personal Attributes:

  • Exceptional interpersonal skill
  • Communication and relationships management skill
  • Stakeholder management skills
  • Highly dedicated, committed and disciplined, Honest and reliable.
  • Good report writing skill
  • Capacity to work under pressure, meet deadlines and work with minimum supervision
  • Support ENPF’s core values by being passionate, innovative and energetic
  • Be a team leader and player

Closing date : 20 September 2019

Tagged as: enpf, recon


Apply Now